The simple way to keep your business on track
You don’t have to kill a tree or shut down the
office for a week to create a successful strategic plan. In
fact, you can create a successful plan for your business in just
one day. It doesn’t have to be an overwhelming or a monumental
task. It doesn’t have to be perfect or fancy. Just grab a few
key people in your organization, turn off the phones and let’s
get started.
Step One – Be the best.
The result of a well-developed and executed strategic plan is to
develop a competitive advantage. Just what is a competitive
advantage? Business lingo aside, it is simply the answer to:
What can your company potentially do better than any other
company?
Understanding your competitive advantage is
critical. It is the reason you are in business. It is what you
do best that draws customers to buy your product/service instead
of your competitor’s.
Extremely successful companies deliberately make
choices to be unique and different in activities that they are
really, really good at and they focus all of their energy in
these areas. You may decide to incorporate your competitive
advantage into your mission and/or vision statements.
Step Two – State your purpose.
A mission statement is a statement of the company’s purpose. It
is useful for putting the spotlight on what business a company
is presently in and the customer needs it is presently
endeavoring to serve. It also serves as a guide for day-to-day
operations and as the foundation for future decision-making. To
write a mission statement, answer the questions: What is our
business? What are we trying to accomplish for our customers?
What is our company’s reason for existing?
Step Three – Visualize the future.
A strategic vision is the image of a company’s future – the
direction it is headed, the customer focus it should have, the
market position it should try to occupy, the business activities
to be pursued, and the capabilities it plans to develop. Forming
a strategic vision should delineate what kind of enterprise the
company is trying to become and infuse the organization with a
sense of purposeful action. Think big! To write a vision
statement, answer this question: What will our business look
like in 5 to ten years from now?
Step Four – Take an inventory.
The SWOT (Strengths, Weaknesses, Opportunities, Threats)
analysis helps you look critically at your organization. It is a
tool to help produce a good fit between a company’s strengths
and its opportunities.
Assess your strengths and weaknesses by
answering these questions: What do we do best? What do we not do
best? What are our company resources – assets, intellectual
property, and people? What are our company capabilities
(functions)?
Assess your opportunities and threats by
answering these questions: What is happening externally that
will affect our company? What are the strengths and weaknesses
of each competitor? What are the driving forces behind sales
trends? What are important and potentially important markets?
What is happening in the world that might affect our company?
Step Five – Profile your customers.
If you want to move your company from being successful to wildly
profitable, you need to meet your customers’ needs and wants
better than your competitors do. Develop a customer profile by
answering: What are our customers needs, motivations, and
characteristics? How do we uniquely provide value to our
customers? What should we improve to grow our customer base?
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