There is a fundamental flaw in the thinking
process of many entrepreneurs out there in the midst of building
their companies and seeking angel or venture capitalist
investment: simply put, their market projections cannot be
defended. The total available market (TAM), around which the
typical entrepreneur plans to build their pro forma business
model, is often defined by figures pulled from some random
analyst report off the Internet. Many times, the research
performed by an entrepreneur is nothing more than an evening of
cutting and pasting data culled from the factoid-enriched
information superhighway.
So maybe you’ve read through a number of
presentations, possibly talked to some domain experts in the
industry, or even conducted your own field study to determine
the size and depth of the opportunity.
Most don’t go to this extent. In school, it was
called plagiarism, and yet many entrepreneurs are guilty of this
same practice.
But what if there are no clearly defined
market boundaries? Where do you find the data you need? What if
no analyst has invested the time to research your new and not
yet mainstream field of technology? What do you do if all the
available information you find online and through the major
research firms is vague, with wildly varying estimates, and is,
in effect, useless for your planning purposes? What then? How
can you possibly construct a reasonably sound financial model
capable of resisting the scrutiny of a potential investor?
Definition: The Software Modeling Approach
In my twelve-plus years working in technology
and writing on business and management best practices, I have
often used software modeling as an analogy of how entrepreneurs
and companies should approach their business problems. The
fundamental problem with most business planning – and market
sizing, specifically – is that the underlying business model and
the components of the “system” are ill defined and not truly
understood. In parallel, a problem among software engineers is
the urge (for some, arrogance) to code before properly outlining
the problem and potential solutions. But how often is this same
mistake made in business? Quite often, in fact.
Do you understand your product or service?
What I mean is, do you truly understand your market, your target
customer, and your competition? Before you answer ‘yes’ consider
this technique:
A (simplified) modeling approach is to outline
what you know about your offerings, and to develop use cases
that help you define each of your offerings as an individual
product, and to define their uses and constraints. Try to fully
document the features, functions, and constraints of each
offering. Once you have this outlined, you can then begin to
develop scenarios for these use cases, which will help you to
visualize how your customers will use your offerings. Scenarios
might describe uses of a single offering, or combinations of two
or more offerings. The goal is to model out every conceivable
use for your offerings. These scenarios can help you to define
or create new uses, or to identify customer groups not
considered in your original plans. The trick is to be creative,
to “think outside of the box,” and to let the ideas flow freely,
abstracting your scenarios enough that you do not blind yourself
from new uses, new user groups, or new industries that may find
your offerings useful.
Outlining each of your business components,
and then brainstorming the various scenarios for using those
components is a “holistic” method of business planning and
market strategy. Understand what your product is, and you’ll
better understand how to position it in the market.
Sizing: Understanding Your Limits
Now that you have your product or service
definition in hand, it’s time to start thinking about building
your “defendable swag.” Some of you may be asking, “What is a
swag, anyway?” For those unfamiliar with the term, it is jargon
for “Scientific (or Silly) Wild-Ass Guess,” used when
establishing high level sizings for large projects. |